At Kiswah Retails, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases from us.
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you place an order.
- Account Information: If you create an account with us, we collect details like username, password, and other account-related preferences.
- Usage Data: We automatically collect data related to your use of our website, such as IP address, browser type, device information, and pages visited. This information is gathered through cookies or other tracking technologies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including shipping and handling.
- Customer Support: To respond to inquiries, complaints, or feedback.
- Marketing: To send promotional offers, newsletters, and updates, if you opt-in to receive such communications.
- Improving Our Services: To analyze and improve our website, services, and user experience.
3. How We Protect Your Information
We implement reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us with processing orders, payment, delivery, and marketing.
- Legal Compliance: We may disclose your information if required by law or to protect our legal rights, such as in cases of fraud prevention or compliance with government regulations.
5. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information by logging into your account or contacting us directly.
- Opt-Out of Marketing: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or contacting us directly.
- Data Deletion: You can request the deletion of your personal data. We will respond to your request in accordance with applicable data protection laws.
6. Cookies
Our website uses cookies to enhance your experience and collect data. You can adjust your browser settings to control or disable cookies, but doing so may affect your ability to use certain features of the website.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
8. Contact Us
If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:
- Email: complain@kiswahretails.com